FREQUENTLY ASKED QUESTIONS
To install the plotter, follow the following steps:
1. Each plotter has a serial number.
2. On the right side, press ON/OFF button.
3. Connect the plotter to the WIFI network.
4. Press the ON/OFF button to turn off the plotter.
5. Press the ON/OFF button again to turn on the plotter and update software.
6. In the bottom menu, press the right button (Profile). Inside the submenu, option three to change the language.
To configure the plotter, follow the following steps:
1. In the bottom menu, press the center button (settings). Inside submenu to adjust cutting speed and depth.
2. We adjust with speed 2 and cutting force 75. Please note that some sheets require a different configuration..
3. We check that the red capsule has the blade incorporated, if not, You will have to attach it very carefully..
4. We check that the red capsule where the blade is attached is in the correct position on the support.
5. You can now do a cutting test.
The cutting plotter updates automatically. You will receive a notice asking you to confirm the update.. In just 2 minutes, you will have it ready.
Mira this video in which we show you how to adjust the depth of the blade of your cutting plotter.
- Check cutting depth.
- Each sheet has a depth and for each one put the option that corresponds to it..
- Anti-fingerprint matte film: select the Matt option & Anti-peep.
We show you in this video how to place the hydrogel sheets on the mobile model. They are characterized by being made of a flexible material that adapts to the curvatures of the phone and does not leave bubbles..
With the cutting plotter for screen protectors you can also cut hydrogel sheets to protect your tablet. look at this video to get a perfect cut of the tablet screen protector.
PAYMENT FORMS, SHIPPING AND RETURNS
You can make your purchase in our online store with the following payment methods:
- Credit or debit card
- Bank transfer
- Delivery 24/48 hours on the peninsula once payment is confirmed.
- The rest of the areas depend on the transport conditions.
- You can consult more details in the purchase conditions.
We offer 1 one year premium customer warranty. After diagnosis, a courier is sent to the customer's home with the replacement computer's central unit. Subject to warranty policy.
If you have any questions and want to talk to one of our operators, You can contact us:
- Through the right contact form.
- Writing to us soporte@telhema.es
- Calling al +34 644 54 44 48
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